Privacy Policy

This Privacy Policy explains how SlotWolf collects, uses and protects personal information when you use our online casino services in Canada. We take privacy seriously and aim to be transparent about the information we hold, why we need it and how you can manage your privacy choices. This page covers the types of data we collect, how we use that data, who we may share it with and your rights in relation to your personal information.

Types of data we collect

We collect different types of information to provide and improve our services, to administer accounts and to meet legal and security obligations. The main categories are described below.

Personal data

Personal data includes information you provide when you register or update your account - for example, your full name, date of birth, email address, phone number and postal address. We also collect identity documents for verification purposes when required for withdrawals or to meet anti-money laundering obligations.

Technical data

Technical data covers device and connection information such as IP address, browser type, operating system, device identifiers, and log data. We collect this data to keep our site secure, to diagnose issues and to optimise the site for desktop and mobile use.

Transactional and activity data

Transactional data includes deposits, withdrawals, betting and play history, bonus activity and statements of account. User activity data covers session duration, games played, wager amounts and results. We use this information to process payments, manage your account and detect suspicious activity.

How we use your information

We use personal and technical data to operate your account, process transactions, verify identity, prevent fraud and comply with legal obligations. Transactional and activity data helps us maintain accurate records, investigate disputes and improve the service. We may send account-related messages and administrative notices by email or SMS.

Data protection and storage

We implement industry-standard technical and organisational safeguards to protect personal information from unauthorised access, loss or misuse. This includes encryption for data in transit, secure servers and access controls. We retain personal data only as long as necessary for the purposes described, or as required by applicable law.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support login sessions and analyse site usage. Some cookies are essential for core functionality, while others help us with analytics and marketing. You can manage cookie preferences through your browser or the cookie settings on our site.

Sharing information with third parties

We may share information with trusted service providers who perform services on our behalf - for example payment processors, identity verification providers, customer support platforms and analytics vendors. We may also share information when required by law or to investigate fraud and security issues. Third parties are contractually required to protect your data and use it only for the tasks we specify.

Your rights

You have rights to access the personal information we hold about you, to request correction of inaccurate data and to request deletion in certain circumstances. You can also object to or restrict certain processing and, where applicable, request portability of your data.

Access, correction and deletion

To exercise these rights, log into your account and use the profile and security settings, or contact our support team through your account interface. We will respond to authorised requests in line with applicable privacy requirements.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on the site and indicate the effective date. Continued use of the service after changes means you accept the revised policy.